PTA Pulls The PLug On SMS Spam

by Noc Team on September 2, 2009

Pakistan Telecommunication Authority (PTA), on Thursday, promulgated new regulations by the name of “Protection from Spam, Unsolicited, Fraudulent and Obnoxious Communication Regulations, 2009”. The regulations main objective is to protect the Telecom consumers from spam, fraudulent, unsolicited and obnoxious communications including calls and SMS.

They will attempt to control SPAMs, by making the Telecom operators set-up standard operating procedures (SOPs) within a given frame of time. The Telecom operators are now required to actively create procedures for blacklisting of subscribers, whose subscription have been terminated due to the above mentioned fraudulent activities. These lists will be required by PTA, within the next sixty days, from the day, of official notification of these regulations.

In order to avoid receiving unnecessary and unwanted calls by the subscribers from telemarketers, the Telecom operators , under this regulation, are also expected to establish “Do Not Call Register” (DNCR) within ninety working days of the official notification. Under the regulation they will also be handling the consumer complaint mechanism in order to facilitate them. The Telecom operators will also be expected to educate their subscribers and the general public about the available preventive measures.

Chairman PTA, Dr. Mohammed Yaseen said that PTA has taken the feedback of all the concerned organizations before the promulgation of the new regulations. They have been propagated by the telecom regulators in order to safeguard the rights and interests of the consumers. These regulations are expected to facilitate the consumers and PTA expects that all telecom operators remain committed and follow the regulations effectively.

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